How do I know if my debit card, ATM or credit card is accepted outside my country?
Check for the Visa or PLUS logo on your card. If present, it will be
accepted at any ATM with the same logo*. To be more sure, you can ask
your bank if there are any restrictions on using your card outside your country, or if you have to
notify the bank before you travel.
You may not be able to use every card at all ATMs in Canada.
I don’t have a payment card. Can I use my ATM or credit card to withdraw cash?
Yes, as long as your ATM or credit card bears the
Visa or PLUS logo , you can withdraw cash from
Visa or PLUS network ATMs .
How do I find an ATM in the country I’m traveling to?
Visa is accepted in more than 200 countries around the world. You can find
an ATM at your destination using an
ATM locator, or you can search for a machine with the Visa or PLUS logo.
Does the PIN work in another country?
Yes*. The PIN you use in your home country also works in
foreign countries. However, some ATMs may only accept a
4-digit PIN. For longer PINs, contact your bank
than four digits or if it contains letters.
*Some card issuers may ask you to change your PIN. Please confirm with the card issuer before you travel.
Can I choose my language on the ATM?
The majority of ATMs operate in several languages. You will be able to choose a language that you understand.
What can I do through an ATM other than withdraw cash?
The balance of your account can usually be checked at any ATM.e. Some of them also provide the ability to choose which account you want to access.
Are there additional fees for withdrawing cash abroad?
Yes. Your bank may charge a small fee for this service. Please check with
your bank for more details. In some cases, there may be a fee charged by the
bank that owns the ATM. You will be notified of this on the device screen
if there are any charges.
Will my account balance be displayed in the local currency of my country?
Some ATMs will display your account balance in the local currency of your country,
while others will display it in the local currency of the country you are in. Without
notice so LACK are displayed on your balance screen.
Is there a specific phone number I can call if I need help withdrawing cash outside my country?
You can contact Visa Global
Customer Assistance around the clock, seven days a year. Make sure that you carry
the correct number for your travel destination by clicking on this link
What do I do if the ATM swallowed my card?
ATMs are equipped to prevent fraud, and may
retain your card when you make multiple attempts to withdraw money using the
wrong PIN . Report this as soon as it happens. There should be a local help number
written on the device, or if the device is located near a bank, you can
check with the bank staff. They may ask for your ID or ID. If you
ca n’t get your card back, inform your bank immediately.
What do I do if the amount I withdraw is incorrect?
Please inform your bank if the amount is incorrect. May
be this has been through the owner of the machine and the bank will correct the amount of the
process with the card issuer. But make sure that the correct amount is credited to
your account.
Where can I get more information about using ATMs outside my country?
Please contact your bank for more details.
